Refund policy

Returns & Refund Policy — iSTYLE

We want you to love your experience — every return is handled with respect and clarity.

30-Day Return Window

You may return eligible items within 30 calendar days of delivery if unused and in original packaging with tags and accessories.

How to Return

  1. Email support@istyle.uk.com to request an RMA.
  2. Follow our instructions and ship back with tracking and insurance.

Return Costs & Refunds

Change-of-mind returns → buyer pays shipping. Faulty items → we cover return costs. Refunds issued within 5–10 business days after inspection to original payment method.

Non-Returnable Items

  • Opened personal-care products
  • Gift cards or digital goods
  • Customized or personalized items