Shipping policy
Shipping Policy — iSTYLE
Premium delivery experience — every order handled with care, security, and precision.
Estimated Delivery Time
Orders are processed within 5–10 business days after payment verification. Once processed, delivery takes an additional 15–30 business days, depending on destination and customs.
Total estimated time from payment: 20–40 business days.
Processing Explained
Processing includes verification, quality inspection and packaging. For high-value orders we may request ID or address confirmation to protect our clients and our brand.
Shipping Methods & Tracking
All parcels are shipped using trusted tracked couriers (DHL, UPS, GLS, Royal Mail or equivalent). Tracking appears 24–48 h after dispatch.
Customs & Import Taxes
International shipments may incur customs duties or import VAT, payable by the recipient unless stated otherwise at checkout.
Lost, Delayed or Damaged Parcels
- No movement > 7 days → contact support@istyle.uk.com
- Confirmed lost → we replace or refund after carrier investigation.
- Damaged → send photos of item + packaging immediately.
Proof of Delivery
Courier POD, signature or GPS scan serve as valid proof of delivery for any claim.
Exceptional Delays
External factors (customs, weather, strikes) may extend delivery times; we notify customers and offer refund or replacement options.
Need Assistance?
Contact our team at support@istyle.uk.com — responses within 48 business hours.
— iSTYLE Official Store —